Extend financial inclusion services, underpinned by effective customer acquisition, retention and growth, to 220,000 (from current 100,000) active relationships by 2026, thus double a market share to 10%.
Increase productivity of customers, primarily MSMEs, by acting as a platform for their development.
Diversify and grow the revenue streams through innovative propositions tailored to the needs of women, youth and other special groups.
Become environmentally sustainable company by increasing green (energy-efficiency and renewable energy) portfolio to GEL 50 million by 2026.
Become a regional customer-centric, people-oriented and data-driven financial inclusion organisation through investment in people, systems and by building the know-how.